When organizations encounter problems with their operations, managers and leaders, seek solutions that best address them. This seems obvious on paper, but much more is involved in choosing which solutions are adopted. Operators must consider how new solutions will interact with existing systems. Often, newly adopted solutions require lots of time to go into effect, interfere with ongoing programs or create unforeseen problems. Ideally, new solutions make no further issues and immediately address salient issues. Casino operators are no different. Gaming industry leaders want to implement solutions that enhance the patron experience with minimal growing pains for current operations. Pavilion Payments’ products go into effect quickly and seamlessly and instantly improve the patron experience.
Pavilion Payments’ solutions simplify sometimes complex integrations with vertical integration and improve vendor accountability. Pavilion Payments’ VIP Mobility™, the industry’s first mobile solution enabling true cashless gaming, delivers a unique experience with little effect on existing systems and processes. VIP Mobility’s system-agnostic approach is flexible and compatible with many customer-facing and back-end programs. VIP Mobility interfaces on patrons’ mobile devices, so there is no need to retrain employees or modify processes on the casino floor. VIP Mobility also uses Pavilion Payments’ industry-standard e-check network, VIP Preferred®, to transfer funds quickly and securely, allowing operators to deliver a seamless experience to patrons.
Pavilion Payments also provides products for patrons who prefer to play with cash. VIP Financial Center™ is Pavilion Payments’ full-service kiosk solution, enabling patrons to quickly skip the line at the cage and manage their payments. Like VIP Mobility, VIP Financial Center operates without assistance from employees and saves on operating costs. VIP Financial Center offers many services, including self-service TITO tickets, bill breaking, e-check, ATM, and cash advance capabilities. VIP Mobility and VIP Financial Center also work hand-in-hand, with no integration issues and perfected money management experience.
New solutions are exciting, and eliminating problems is attractive to many casino operators. However, successful casino operators envision how new solutions interact with existing systems. Casino operators prefer solutions that take effect immediately and without much headache. Pavilion Payments offers services that allow gaming industry professionals to improve processes and maintain ongoing programs.
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