Taking gaming entertainment to the next level

Mark Alsentzer

Chief Information Officer

Mark Alsentzer is the Chief Information Officer at Pavilion Payments. With nearly two decades of experience in the payments and gaming industries, he specializes in leading IT operations, security, and software development. At Pavilion Payments, Mark is responsible for overseeing the company’s technology strategy and driving innovation to support both brick-and-mortar and iGaming businesses.

Mark holds a Bachelor of Engineering in Computer Engineering and Mathematics from Vanderbilt University, with a focus on Artificial Intelligence and Robotics. He was also recognized in 2019 as a Philadelphia Business Journal’s Top 40 Under 40 honoree for his contributions to technology-driven solutions.

Mark’s professional approach centers on innovation and operational efficiency, helping advance the company’s technological infrastructure. Outside of work, he enjoys golfing, traveling, and exploring new culinary experiences.

Dan Connors

Chief Executive Officer

Dan Connors is the Chief Executive Officer at Pavilion Payments. With over 35 years of leadership experience, he specializes in organizational management, strategic growth, and financial oversight. At Pavilion Payments, Dan guides the company's vision, makes key executive decisions, and oversees daily operations, helping the company maintain its leadership in gaming payments.

Dan holds a BBA in Finance from the University of Notre Dame, a JD from The Ohio State University, an LLM in Securities Regulation from Georgetown University, and an MBA in Finance from The Wharton School. He also served as a Captain in the U.S. Air Force, with assignments at The Pentagon and The White House.

Dan’s leadership philosophy is rooted in customer-centric decision-making and operational excellence. In his free time, he enjoys restoring classic cars and collecting rock and roll memorabilia.

Jim Del Rosario

 Chief People Officer

Jim Del Rosario is Pavilion Payments' Chief People Officer, responsible for leading the company’s Human Resources strategy, talent development, and organizational culture. With over 25 years of experience in human capital leadership, Jim brings deep expertise in employee engagement, operational efficiency, and workforce transformation to Pavilion Payments. 

Before joining Pavilion Payments, Jim held senior HR leadership roles at Ventra Health, where he served as SVP of HR, and at Sonos, leading HR strategy during a period of significant growth. He also has global talent leadership experience from his time at SAP and Siebel Systems, where he was instrumental in driving HR initiatives across multiple markets and enhancing workforce performance. 

Jim is passionate about building high-performing teams, fostering a strong company culture, and aligning HR strategies with business goals to drive long-term success. 

Diallo Gordon

President

Diallo Gordon is the President at Pavilion Payments, bringing nearly 30 years of experience in innovation, technology, and leadership across the defense, gaming, and payments industries. Diallo has held executive roles at Passport Technology, Phi Gaming, Everi Holdings, Aristocrat Technology, and the Mississippi Gaming Commission, as well as served as a U.S. Air Force veteran and civilian leader for the Department of Defense and FAA.

At Pavilion Payments, Diallo oversees product strategy, innovation, customer success, and service delivery while driving initiatives aligned with the company’s strategic plan. His leadership focuses on building teams, delivering exceptional products, and fostering a transformative company culture.

Diallo holds degrees in Electronics Engineering, Business Management, and Business Administration, a Master’s in Management Information Systems from the University of Maryland, and is an EMBA candidate at the University of Georgia. In his free time, he enjoys family, charity work, fitness, reading, and cooking.

Lori Lawson

Chief Operations Officer

Lori Lawson is the Chief Operations Officer at Pavilion Payments, bringing 30 years of experience in technology solutions, operations, and payments with a strong focus in the gaming industry. She leads Customer Success, Gaming Operations, and Service Delivery, driving operational efficiency and delivering exceptional client experiences. 

Lori has a strong track record in project management, enterprise technology delivery, and operational transformation. She was instrumental in helping transition Pavilion Payments to a stand-alone company, overseeing critical operations to support long-term scalability. She also led the creation of the L2 Technical Resolution Helpdesk and rollout of a new ticketing system to enhance service delivery. 

A certified Six Sigma Blackbelt, Lori’s leadership is rooted in accountability, collaboration, and continuous improvement. She is passionate about streamlining processes and delivering measurable value to customers. 

Outside of work, Lori enjoys painting, crafting, golfing, and gardening. 

Jeff Silvestri

Chief Legal Officer

Jeff Silvestri is the Chief Legal Officer at Pavilion Payments, bringing over 25 years of legal expertise to his role. He manages the company’s legal, regulatory, and compliance strategies, ensuring the highest standards of compliance across operations. Before joining Pavilion Payments, Jeff was a partner at one of Nevada’s largest law firms, where he advised clients on regulatory, gaming, administrative, and litigation matters.

Jeff holds a Bachelor of Arts in Political Science from UCLA, a Juris Doctor (JD) from the University of San Diego School of Law, and an MBA from the University of North Carolina Kenan-Flagler Business School. His professional philosophy revolves around strategic legal oversight and ensuring strong compliance frameworks to support sustainable business growth.

In his free time, Jeff enjoys spending quality time with his family, traveling to new destinations, and perfecting his golf game.