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Owning the Entire Environment Means Superior Support for Patrons

One key approach that sets industry leaders apart is owning the entire environment, which encompasses the complete customer experience. By taking control of every aspect, operators can offer superior support to their patrons. Vertically integrated solutions truly give a competitive advantage against fragmented models because vertically integrated technology has proven to be faster, cost-effective, and straightforward. Pavilion Payments' 360-degree integration of payment solutions enables secure and seamless funding across all locations, devices and channels.


By having a complete understanding of the end-to-end experience, operators can ensure a seamless and consistent encounter for patrons, eliminating any disjointed interactions or frustrations. As an industry leader, Pavilion Payments empowers gaming institutions and platforms with the VIP Preferred® ecosystem of solutions, a vertically integrated technology that streamlines the payment process. With the integrated payments ecosystem all under one roof, patrons can directly transfer funds from their VIP Preferred balance to their favorite game. After a one-time enrollment, patrons can use the same account at more than 400 land-based and online gaming establishments. Additionally, Pavilion Payments' solutions deliver a seamless payment process to casino guests beyond the gaming floor. The VIP Preferred ecosystem of solutions includes the VIP Financial Center™, VIP Mobility™, and​​ VIP Shield™.


VIP Mobility is a part of the VIP Preferred vertically integrated suite of solutions that creates an enhanced gaming experience at brick-and-mortar casinos to fund slots and table games. This innovation is the industry's first mobile solution enabling true cashless gaming from funding through cash-out. The VIP Preferred ecosystem's design eliminates overhead by streamlining processes. VIP Mobility is the only omnichannel funding solution in the market. It enables casinos to reduce operating costs since implementing the technology does not require an entire system overhaul and works within the existing TITO ticket system. For more security, CAMS provides end-to-end support for the entire patron experience. This ensures patrons have an easier, more efficient way to fund their play.


Owning the entire environment gives operators a competitive edge in delivering exceptional support to their patrons. From seamless integration and customized solutions to rapid issue resolution and enhanced security, this approach ensures a holistic and tailored support experience. By investing in end-to-end ownership, casinos and online sportsbooks can establish long-lasting relationships with their patrons and create a strong foundation for success.


Click here to learn how Pavilion Payments is enabling gaming and entertainment leaders to create amazing consumer experiences across their physical and digital properties.