Consumers increasingly opt for contactless environments and choose not to keep physical money on hand. Instead, the gaming industry is shifting to deliver an alternative, cashless experience that many guests prefer. Cashless gaming can give patrons the freedom of digital ticketing and uninterrupted play while allowing casino operations to tap a more cost-effective, secure payment method on the floor.
With the help of Pavilion Payments, Downstream Casino Resort (Quapaw, Okla.) has successfully enabled VIP Mobility, the industry’s first mobile solution enabling true cashless casino gaming, on its casino floor.
Traditional forms of wagering and betting leave casino operators and their patrons with an inconvenient, expensive, and insecure experience. However, VIP Mobility transforms casino gaming to provide a seamless and secure player experience from funding through cash-out. Patrons can quickly create digital TITO tickets on their mobile devices and easily pair them to any slot or table game by scanning a QR code and reloading funds from their phones. Once playing is complete, guests can immediately retrieve funds, ensuring play is never interrupted to get cash.
“Consumers are choosing to go cashless in virtually every aspect of their daily lives, so funding play on the casino floor should not be any different,” said Christopher Justice, president of Pavilion Payments. “With VIP Mobility, Downstream Casino Resort is equipped with the tools needed to cater to consumer demand while ensuring patrons enjoy convenient and flexible gaming options to boost their experience.”