Skip to content

Reopening Responsibly: Is Your Casino Ready?

Casinos nationwide are preparing to reopen at total capacity as the COVID-19 vaccination becomes available to the broader public. According to the American Gaming Association, 93.3% of U.S. casinos are now open, the highest rate since the global pandemic caused brick-and-mortar casinos to close.

Before the onset of the COVID-19 pandemic, digital alternatives to brick-and-mortar casino experiences were widely considered an opportunity to meet consumers’ evolving payment preferences. However, the impacts of the global pandemic have reignited the conversation about the need for contactless, mobile-driven funding options to keep patrons and casino staff members safe on the floor. 


A recent PaymentsJournal story, “Contactless and COVID-19,” states that since COVID-19 started, 30% of consumers have begun using contactless payment methods. Of these recent adopters, 70% report continuing to use this digital payment method after the pandemic subsides.


As an industry leader, Pavilion Payments has made great strides in developing technology to advance cashless gaming options. In 2020, Pavilion Payments kicked off its partnership with the UNLV International Gaming Institute to analyze the industry’s transition toward cashless wagering. Through this research, Pavilion Payments leverages its existing technology within VIP Financial Center to advance cashless gaming.


With Pavilion Payments’ VIP Financial Center, patrons can adhere to social distancing guidelines on the floor. The center’s slim profile design and small footprint allow casino operators to strategically place multiple devices throughout the casino floor strategically – supporting social distancing and increasing convenience for guests without sacrificing valuable floor space.


VIP Financial Center provides convenient self-service TITO ticket redemption, bill breaking, e-check, ATM, and cash advance capabilities to casino guests. The high-performance solution equips casino operators with robust service capability, high dependability, easy serviceability, and enhanced security.


Our VIP Financial Center is just one part of a comprehensive suite of solutions designed to create exceptional consumer experiences and maximize spending across our customers’ physical and digital properties by centralizing safe, secure, and trusted cash access at the cage, on the casino floor, or online.


To learn more, check out our online gaming solutions or resource center.