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Patrons Expect More Out of Their Payment Experience

The movement of money is a necessary process for patrons and operators alike. A smooth payment process can affect a patron’s overall experience at a casino. With the flexibility of delivering new payment options, operators can offer advanced technology for the patrons’ payment experience. For example, according to the American Gaming Association’s (AGA) Payments Modernization Principles, casino floors that add new payment capabilities allow patrons to make convenient gaming transactions.

Several casinos have taken advantage of offering cashless solutions to their patrons and have found that patrons prefer the simplicity and quickness of mobile capabilities. Pavilion Payments creates a streamlined experience by reducing the friction between gaming and non-gaming segments of an integrated resort, which creates the convenience and simplicity that a patron wants. VIP Mobility™ is the industry’s first mobile solution enabling true cashless gaming. With VIP Mobility, patrons can use their mobile devices to complete all transactions, whether at a slot machine or table game. Convenience is increased because all payments and deposits happen at patrons’ fingertips.

Not only do modern payment options give patrons the convenience of fast and simple payments, but they also provide patrons with responsible gaming resources to control their gaming and spending activity. Pavilion Payments’ innovative eCheck and ACH network, VIP Preferred®, provides patrons with the tools to game responsibly. This industry-leading solution empowers patrons to control their spending by utilizing configurable pre-set spending limits, cooling-off periods, and voluntary self-exclusion.

Digital payment options are also in demand for online sports betting and iGaming. By extending those payment capabilities from the casino floor, patrons can take advantage of new capabilities and the freedom of choosing a payment option that works best for them. Click here to learn how Pavilion Payments provides patrons with an industry-leading payment experience.