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Simplifying the Payments Experience

The casino operator’s number one priority has always been to create an enjoyable and rewarding patron experience, and as new technology has entered the market, gaming industry professionals have sought ways to apply it to meet the patrons’ needs. While payments technology has become increasingly sophisticated, it should not interfere with the fundamental gaming experience itself. Patrons crave simplicity in their payments options, so they can access their funds quickly and return to their favorite games. As an industry leader, Pavilion Payments provides a more efficient way for patrons to control their spending and enhance their payment experience.


Pavilion Payments’ VIP Preferred® is an award-winning, industry-standard e-check/ACH network that gives patrons faster, easier access to cash on demand. After the one-time enrollment process, users are afforded the flexibility and convenience of gaming at more than 400 land-based and interactive gaming locations across the country. In the VIP Preferred ecosystem of solutions, patrons can leverage VIP Mobility™ with only the touch of a screen, to transfer funds from their VIP Preferred balance to their favorite game through functions like e-check cashing and Choice 4™ deferred settlement. 


Casinos should leverage the simplicity of digital alternatives. Pavilion Payments’ VIP Mobility is a simple mobile solution that enables an authentic cashless gaming experience, which helps operators deliver a seamless gaming experience to patrons. Younger guests are considered digital natives who prefer digital solutions such as pairing their mobile device to any slot or table game by scanning a QR code. VIP Mobility prioritizes the convenience, ease and flexibility of digital payments. Additionally, guests can create digital TITO tickets on their mobile devices by scanning an existing voucher or using their VIP Preferred e-check account. By streamlining the patrons’ payment preferences, Pavilion Payments’ technology provides efficient options for cash on-demand or cashless payments, allowing patrons more time to get back to playing their favorite games.


In the recent American Gaming Association (AGA) American Attitudes Towards Gaming 2023, research shows that a resurgence in visitation has been driven by an influx of younger adults embracing legal, regulated gaming options. With newer patrons entering the gaming industry, having a simple payment option delivers a smooth experience and builds loyalty.


Click here to learn how Pavilion Payments is enabling gaming and entertainment leaders to create amazing consumer experiences across their physical and digital properties.