Bill Miller, president and CEO of the American Gaming Association (AGA), says it best: “While every industry faces complex operational challenges in the COVID-19 era, our industry is particularly well-positioned to lead.” In his article, “Gaming’s Recovery Built on Ingrained Culture of Compliance,” Miller explains how casinos have quickly adapted to the new operating environment.
Miller continues, noting “the gaming industry was already evolving towards a more tech-enabled experience,” underscoring how the pandemic has accelerated the move to cashless gaming and payment options.
Pavilion Payments agrees with Miller and is at the forefront of the cashless movement. The team continues to invest time and resources in developing technology to advance cashless gaming options. Earlier this year, Pavilion Payments announced the availability of the VIP Financial Center to support social distancing initiatives. The full-service solution provides casino guests with convenient self-service TITO, bill breaking, e-check, ATM, and cash advance capabilities. Likewise, VIP Financial Center equips casino operators with robust service capability, high dependability, easy serviceability, and enhanced security.
Downstream Casino Resort has successfully implemented Pavilion Payments’ VIP Mobility to deliver cashless gaming on the casino floor. VIP Mobility improves the player experience by providing a seamless and secure experience from funding through cash-out. VIP Mobility enables casinos to connect to existing responsible gaming systems while empowering patrons with the technology to better track, manage and control expenditures.
Additionally, Pavilion Payments was named one of the founding members of the UNLV International Gaming Institute’s research collaborative on cashless and beyond. Pavilion Payments plays an active role within the Collaborative to support the group’s goal of addressing the most prominent concerns and questions regarding cashless wagering. The Collaborative also thoroughly and objectively evaluates the accumulated evidence and data on each researched topic.
ICYMI: Pavilion Payments was shortlisted for the 2020 SBC Awards in two categories, “Payments Innovation of the Year” and “Mobile Payment Solution of the Year,” out of a record 650 nominations. Now in its seventh year, the awards recognize and reward expertise and innovation in the betting and gaming industries. Winners will be announced during the virtual awards ceremony in December 2020.