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Pandemic Expedites Industry’s Move Toward Cashless Gaming

According to the American Gaming Association (AGA), “Gaming is a source of mainstream entertainment, and consumers expect to pay in the same way they pay for a show ticket or restaurant meal.” In the past year, the industry has made strides in payments modernization, demonstrating the ability of innovation to advance gaming’s recovery in 2021 and beyond.

Casinos have relied upon cash-based gaming since its inception, a model increasingly out of place in modern entertainment. Even as casinos continue to innovate gaming with interactive experiences, their reliance on cash has remained unchanged.

However, the global pandemic has fueled the need for cashless, contactless payment methods as patrons return to the casino floor. To adapt to the changing nature of how patrons prefer to game, Pavilion Payments has disrupted the way casinos allow patrons to fund their play with VIP Mobility.


Pavilion Payments’ VIP Mobility is the industry’s first mobile solution that enables an authentic cashless experience. VIP Mobility surpasses traditional forms of wagering by providing a seamless and secure player experience from funding through cash-out. The mobile solution allows casinos to connect to existing responsible gaming systems while equipping patrons with the latest technology to track better, manage and control expenditures.


 With VIP Mobility, patrons can quickly create digital TITO tickets and easily pair their device to any slot or table game by scanning a QR code and reloading funds from their phones. Guests can immediately retrieve their winnings when playing is complete, ensuring play is never interrupted to get cash. Once registered, VIP Preferred members can game at casinos throughout the country or switch to online experiences without inconveniently reregistering their account.


As the only omnichannel funding solution in the market, VIP Mobility connects brick-and-mortar and online gaming environments to deliver a frictionless user experience. VIP Mobility empowers casinos to overcome the limited capabilities of legacy technology to establish an authentic, consumer-centric approach on the floor.


Click here to learn more about how Pavilion Payments is putting cashless payments into playor visit our Resource Center.