According to the American Gaming Association (AGA), 77% of casual casino visitors (gambled less than nine times in the last year) and 88% of avid casino visitors (gambled 10+ times in the previous year) reported an awareness of available responsible gaming resources.
While most guests practice responsible gaming habits, the casino also must equip patrons with resources that help minimize potentially harmful or excessive gambling activity. These resources can include but are not limited to enforcing the casino industry code of conduct, options for players to set time or money limits on machines, voluntary exclusion, brochures that provide the odds for casino games, and a toll-free helpline.
With Pavilion Payments’ VIP Financial Center, casinos can ensure patrons a safer, more secure, and more responsible gaming experience. The high-performance solution leverages the latest technology to provide enhanced responsible gaming measures, including configurable spending limits, preset “cooling off” periods, self-exclusion, and more. These benefits can extend to the player’s mobile device through VIP Mobility, the industry’s first mobile solution enabling true cashless casino gaming from funding through cash-out. Patrons can responsibly enjoy the freedom of digital ticketing, easily pair mobile devices to any slot or table game, reload funds from their phones, and retrieve winnings once playing is complete.
The suite of full-service solutions offers additional layers of consumer protection while fitting within existing gaming regulations and operating under the casino’s existing technology infrastructure. Pavilion Payments’ VIP Financial Center and VIP Mobility are designed to successfully enhance the player experience and encourage responsible gaming by delivering a single source for self-service ticket redemption, cash access, and cashless gaming capabilities.
To learn more, visit our Resource Center.