As mobile gaming grows, so do the risks that come with it. Operators today face increasingly complex cyber threats—from fraudsters using synthetic identities to regulatory gaps that can create serious vulnerabilities. And as the industry evolves, so must our approach to security.
At IGA 2025, Pavilion Payments President Diallo Gordon joined a panel of experts to discuss how operators can stay ahead. One of the standout themes? Cybersecurity isn’t just an IT problem—it’s everyone’s problem.
“Everyone Does the Dishes”
Diallo put it simply: “Whether you’re the CEO or the janitor, everyone does the dishes.” In other words, protecting your patrons and your business isn't the responsibility of a single department—it’s a shared mission. Cybersecurity today touches legal, compliance, marketing, operations, and guest experience. No one sits this one out.
Smart Friction, Confident Funding
With fraud evolving fast, operators can’t rely on old tools. Instead of static defenses, the industry is shifting toward dynamic, real-time fraud prevention. That means evaluating each transaction based on context—looking at factors like device history, deposit patterns, and behavioral risk.
Rather than eliminate all friction, Diallo advocates for smart friction—security measures that scale with risk. New player, new device, large deposit? Add a checkpoint. Trusted player with a long history? Keep it seamless. This approach not only deters fraud but builds trust with patrons who know their experience is safe and secure.
Security Built for the Gaming Industry
Pavilion Payments delivers layered protection throughout the payment ecosystem:
- VIP Preferred® offers fast, secure eCheck transactions with real-time risk scoring and high industry limits.
- Choice4™ allows players flexibility through deferred settlement, while operators are protected from defaults.
- VIP Mobility™ brings secure cashless gaming to mobile with bank-grade security standards, automated identity and age verification, AML controls, and responsible gaming features like configurable limits, cooling-off periods, and self-exclusion options.
- VIP Shield automates AML and IRS compliance reporting, reducing manual work and helping casinos avoid fines and audit risks.
And when it comes to in-person transactions, our kiosks are built with anti-skimming features, discreet PIN placement, and safeguards against internal misuse—because theft isn’t just digital.
A Culture of Shared Security
Fraud isn’t going away—but we can stay ahead by building a culture where security is everyone’s responsibility. At Pavilion Payments, we believe trust, innovation, and collaboration are key to that future.
