At SBC Summit North America, Bill Miller, president and CEO of the American Gaming Association (AGA), had a 40-minute-long discussion with CNBC’s Contessa Brewer about the state of the gaming industry. Miller and Brewer discussed some of the challenges facing the gaming industry, including pandemic...
In 2021, the global gaming industry made a remarkable recovery in the wake of the coronavirus pandemic. The pandemic presented a major setback for the gaming industry, especially casino gaming, but easing COVID-19 restrictions and continued legalization of gambling opened the opportunity for the...
According to an American Gaming Association (AGA) report, national gaming revenue is on-pace to surpass the annual record of $43.65 billion, set in 2019. With this unprecedented growth, casino operators are investing in ways to protect their gains and mitigate risk. Casino operators must also...
Recently, the American Gaming Association (AGA) conducted a study on popular perceptions and attitudes in the gaming industry. Notably, the study concluded that two-thirds of American adults believe the gaming industry has a positive effect on the U.S. economy. Seven out of 10 adults believe the...
A casino operator’s most important goal is to create an engaging gaming experience for patrons. Casino operators constantly try new approaches to improve engagement and encourage patrons to return. Implementing innovative technology is an effective way to enhance the patron experience, but only...
Throughout the past two years, the iGaming industry has experienced explosive growth. Furthermore, industry experts remain confident in the likelihood iGaming will only continue to grow. According to the Global Online Gambling Market report, the industry is expected to grow from $64.13 billion last...
For years, the gaming industry has explored the idea of cashless payments. However, increasing consumer expectations and the global pandemic shifted cashless payments from an opportunity to meet patrons’ evolving preferences to a necessity. According to the American Gaming Association, 59% of...
The ability of technology to provide services in a completely digital, intuitive, and nearly concierge-like environment has transformed the way all industries view the customer experience, including the gambling sector. For over two years, operators have witnessed a rapid acceleration in the...
As the American Gaming Association’s (AGA), Responsible Gaming Education Week (RGEW) kicks off September 19-25, 2021, Global Payments Gaming Solution's President, Christopher Justice, an active board member of the AGA, looks at this as another opportunity to reaffirm Global Payments’ dedication and...
For many, NIGA was their first in-person event since the start of the global pandemic. In addition to halting in-person events, the global pandemic expedited the need for cashless, contactless solutions. According to a global survey, 74% of participants will continue using contactless payments once...
